The Fine Print, Simplified

Terms of Service

Last updated: August 2026. Clear, straightforward terms for using Brainify Digital's AI services. No legal jargon — just the rules.

Service Agreement

By subscribing to Brainify Digital services, you agree to these Terms of Service.
Services include AI Voice Receptionist, SMS/email automation, CRM, review automation, scheduling, and related features based on your selected plan.
We reserve the right to update features, add new capabilities, or modify existing functionality with reasonable notice.
You are responsible for providing accurate business information to configure your AI systems correctly.

Subscription fees are billed monthly in advance on the date of your original signup.
Annual prepay plans receive a discount as advertised at time of purchase — non-refundable.
A la carte services are billed monthly and can be added or removed with 30 days notice.
Failed payments trigger a 7-day grace period. Services are suspended after grace period until payment is resolved.
Price changes require 30 days written notice. Existing subscribers are locked in at their original rate for the duration of their annual plan.

You can cancel your subscription at any time with 30 days written notice.
Monthly plans: No refunds for partial months. Cancellation takes effect at the end of the current billing cycle.
Annual prepay plans: Pro-rated refund available within the first 30 days. After 30 days, no refunds on annual plans.
Setup and onboarding fees are non-refundable once work has begun.
A la carte services canceled mid-month are billed through the end of that month.

We target 99.9% uptime for all core services including AI Voice Receptionist and CRM.
Scheduled maintenance is performed during off-hours with 48 hours advance notice.
AI Voice Receptionist relies on third-party telecom providers. We are not liable for carrier outages.
Support is available via SMS, email, and phone during business hours. Emergency support is available 24/7 for critical issues.

You may not use our services for spam, unsolicited mass messaging, or any illegal activity.
You are responsible for compliance with TCPA, CAN-SPAM, and other applicable communication regulations.
Call recording consent is your responsibility — we provide disclosures but you must ensure compliance with state and federal laws.
Misuse of the platform resulting in complaints may result in immediate suspension without refund.

Our services are provided "as is" without warranties of any kind, express or implied.
We are not liable for indirect, incidental, or consequential damages including lost revenue or profits.
Total liability is limited to the amount you paid in the 3 months preceding any claim.
We are not responsible for third-party integrations failing (Google, Facebook, telecom carriers, payment processors).

These terms are governed by the laws of the State of Texas, United States.
Any disputes will be resolved through binding arbitration in Texas.
If any provision is found unenforceable, the remaining provisions remain in full effect.
These terms may be updated with 30 days notice. Continued use after changes constitutes acceptance.