Frequently Asked Questions

Yes. Brainify Digital is built specifically for commercial service businesses — commercial cleaning, HVAC, roofing, landscaping, plumbing, painting, pressure washing, fleet detailing, window cleaning, and junk removal. We focus on helping you reach facility managers, property managers, and operations managers who make commercial purchasing decisions.

Both. Every plan helps you capture and follow up with calls, messages, and quote requests you already receive. Lead generation and prospecting are available as add-on services starting at $397/month. You can add them to any plan or use them standalone.

A qualified commercial lead is a legitimate commercial prospect or decision-maker — such as a facility manager, property manager, or operations manager — who performs a meaningful action like requesting a quote, requesting more information, booking an estimate, scheduling a site walk, requesting a bid, or scheduling a consultation.

Lead generation and prospecting are available as add-on services starting at $397/month, separate from the core plans. This keeps the core plans affordable and focused on response, follow-up, and conversion. You can add lead generation to any plan or use it standalone.

No! You can port your current business number or forward calls to a dedicated Brainify line. Most clients keep their existing number and simply set up call forwarding for after-hours, overflow, or 24/7 coverage. Setup takes minutes and your callers never see a difference.

Yes. Brainify integrates with your current website by adding an AI chat widget, scheduling embed, and lead capture forms. You do not need to replace your website unless you want to. Higher-tier plans include custom website builds and management.

Absolutely. We optimize your Google Business Profile, set up review automation to request reviews after every job, and help you respond to reviews. This can improve your local visibility so facility managers searching Google can find you more easily.

No. Brainify includes a CRM pipeline starting with the Essential plan ($249/mo). Every call, lead, bid, and follow-up is tracked in one visual dashboard. If you already use ServiceTitan, Jobber, Housecall Pro, or another CRM, we can integrate with those too.

No long-term contracts. All plans are month-to-month. Cancel with 30 days notice. We earn your business every month by delivering results — not by locking you into a contract.

Core system setup can begin in as little as 48 hours. We handle all setup — AI voice agent training, CRM configuration, SMS automation, calendar integration, and review automation. Most standard implementations are completed within several business days. Zero technical skills required from you.

You define the rules. For large contracts, urgent situations, or complex requests, the AI can instantly live-transfer the call to your phone, send you an SMS alert, or schedule a callback. Your team always stays in control of high-value conversations.

Not at all. Brainify Voice AI uses natural voice synthesis with realistic pauses, polite tone, and intelligent clarifying questions. Most callers never realize they are speaking with AI.

Brainify Digital uses established third-party technology providers and industry-standard safeguards designed to protect customer information. We comply with TCPA regulations for SMS communications and never sell, rent, or share your data or SMS opt-in information with third parties. Your contacts remain yours — you can export your full CRM at any time.